1. Company Information
    Cargosplitshield is a brand operated by:

Brand Name: Carbon Zero Storage Bitterfeld GmbH

Address: Münchner Straße 18, 85774 Unterföhring, Germany

Website: www.cargosplitshield.com

Email: trunk@cargosplitshield.com

Telephone: 498980036845

  1. Order Processing Time
    To ensure product quality and accurate fulfillment, all orders are processed within 1–3 business days after payment confirmation. This timeframe includes secure verification, quality check, and professional packaging at our German facility.
  2. Shipping Coverage
    We ship directly to customers across Europe and the United States, utilizing our dedicated logistics infrastructure.
  3. Delivery Timeframe

Estimated delivery time: 3–9 business days after dispatch.
We work with global logistics leaders to ensure that orders are delivered within this timeframe. Our team actively monitors shipment progress to anticipate and resolve transit issues promptly.

  1. Shipping Partners
    Shipments are professionally handled by trusted international logistics providers, including:

DHL

FedEx

UPS (including priority shipping services)

  1. Shipping Address
    All orders are physically dispatched from our centralized logistics hub:
    Münchner Straße 18, 85774 Unterföhring, Germany
  2. Tracking Information
    Transparency is key to a secure shopping experience. Once your order is dispatched, tracking information is automatically sent to the email address provided at checkout. You will receive notifications at every key milestone, including dispatch confirmation, transit progress, and final delivery status.
  3. Delivery Delays & Proactive Resolution
    If your shipment exceeds the expected delivery timeframe, we take full responsibility for investigating the matter. Our team will immediately open an enquiry with the carrier. To protect your transaction, if a shipment is confirmed lost or significantly delayed by the carrier, we guarantee a resolution in the form of a full order replacement or a complete refund.
  4. Undelivered Shipments
    In the rare event that a shipment cannot be delivered, we will maintain direct communication with you to verify the status. Actions will be taken based on the verified carrier findings to ensure you are either provided with your goods or reimbursed for your purchase.
  5. Customer Support
    For any shipping-related enquiries or assistance, please contact our support team directly:

Brand: Carbon Zero Storage Bitterfeld GmbH

Email: trunk@cargosplitshield.com

Telephone: 498980036845

Address: Münchner Straße 18, 85774 Unterföhring, Germany