- Company Information
Cargosplitshield is a brand operated by:
Brand Name: Carbon Zero Storage Bitterfeld GmbH
Address: Münchner Straße 18, 85774 Unterföhring, Germany
Website: www.cargosplitshield.com
Email: trunk@cargosplitshield.com
Telephone: 498980036845
- Payment Methods
We accept Visa, Mastercard, American Express, Apple Pay, Google Pay, and other secure electronic wallet options supported at checkout. All payments are processed through secure, industry-standard infrastructure. For your security, we do not store full payment card details on our systems. - Order Processing
Orders are processed securely within 1–3 business days after payment confirmation. This includes verification, quality preparation, and secure dispatch from our German facility. - Standard Shipping Time
Estimated delivery time: 3–9 business days after dispatch.
Orders are shipped via international carriers including DHL, FedEx, and UPS. Tracking updates are sent automatically to your email at each key stage.
If a delivery exceeds the expected timeframe, we will immediately initiate an enquiry with the carrier. To protect your transaction, if an order is confirmed lost or significantly delayed, we guarantee a resolution by providing a full order replacement or a full refund.
- Right of Withdrawal (14 Days)
Customers within the European Union are entitled to a 14-day withdrawal period starting from the day the goods are received. To initiate a return, please contact our support team via email. Returned items should be sent to:
Münchner Straße 18, 85774 Unterföhring, Germany - Returns for Damaged or Incorrect Items
If an item arrives damaged or does not match your order, please contact us via email with photographic evidence. Upon quick verification of the damage, we will arrange an immediate replacement or a full refund. In confirmed cases where the damage is verified through photographic evidence, a physical return of the item will not be required. - Refund Conditions
Refunds are processed efficiently under the following conditions:
The customer exercises the 14-day withdrawal right.
The item is returned in accordance with our stated process.
The item is verified as damaged or incorrect.
Once a refund is approved, it is automatically processed to your original payment method.
- Customer Support
Our internal support team is available to ensure a seamless experience. For any refund or return enquiries, please contact:
Brand: Carbon Zero Storage Bitterfeld GmbH
Email: trunk@cargosplitshield.com
Telephone: 498980036845
Address: Münchner Straße 18, 85774 Unterföhring, Germany